Frequently Asked Questions

To book Seaside Balloons for your event, simply fill out our contact form and provide us with your event details. We will respond within 24 hours to schedule a consultation and discuss your needs and vision for the event.

We recommend booking as early as possible to ensure availability, especially for weddings and larger installations. Most clients reserve their date 4-8 weeks in advance, though we're always happy to accommodate last-minute requests when our schedule allows. 

A signed agreement and non-refundable deposit are required to reserve your date.  Once your deposit is received, your event is officially on our calendar and we begin the design process. 

Absolutely. Every installation is custom-designed to complement your event.  Whether you have a detailed vision or just a starting point, we'll create a cohesive design that reflects your style, colors, and overall aesthetic.

Seaside Balloons proudly serves Rhode Island, eastern Connecticut and southern Massachusetts.  Travel beyond our standard service area may be subject to a  delivery fee.

Pricing varies based on the size, complexity, and location of your installation.  Most custom designs begin at a minimum investment, with final pricing determined after we understand your vision and event details.

Yes—all of our designs include delivery and installation to ensure everything is styled to perfection. We take care of every detail, including coordinating with your venue or event planner as needed to ensure a seamless setup process and adherence to any location-specific guidelines.

If removal is required, breakdown services can be added to your package and scheduled in advance based on your event timeline.

yes, we can design for outdoor events; however, we carefully consider weather conditions such as heat, wind, and direct sunlight.  These elements can affect both the appearance and longevity of balloons. We'll work with you to adjust the design and placement as needed 5 days before your event. 

All deposits are non-refundable, as they secure your event date and cover initial planning, design time, and materials sourcing. In the event of a cancellation, any payments made beyond the deposit may be eligible for a partial refund depending on the timing of the cancellation and costs already incurred.  Cancellations made within 7 days of the event date may be subject to additional fees, as materials are often pre-ordered and production has already begun. In certain circumstances, we may offer the option to transfer your payment to a new event date, subject to availability and at our discretion.